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Solutions/Supermarket shopper service

Supermarket shopper service

Help shoppers find products and complete routine store tasks

Combine store knowledge, autonomous navigation and selected handling tasks for large-format retail environments.

Discuss a pilotView field examples
Supermarket shopper service deployment scene现场使用示意

Goals, tasks and expected value

Operating goal

Help shoppers find products and complete routine store tasks

Give shoppers faster guidance and provide staff with structured observations from routine patrols.

Final targets are agreed during project assessment.
Core tasks
  • Answer product-location questions
  • Guide shoppers along assessed routes
  • Inspect selected shelves
  • Handle approved products and carts
Expected value
  • Faster shopper assistance
  • More frequent shelf observations
  • Reusable store operating data

From assessment to field validation

  1. 01

    Define the task

    Confirm the target user, objects, steps and expected outcome.

  2. 02

    Assess the site

    Review space, traffic, network, interfaces and safety ownership.

  3. 03

    Configure and test

    Prepare the workflow and validate it against agreed conditions.

  4. 04

    Run a pilot

    Operate on site, record exceptions and train responsible staff.

  5. 05

    Review results

    Measure outcomes before deciding whether to expand the deployment.

Deployment scope, acceptance criteria and responsibilities are confirmed in the project agreement.

Conditions and operating boundaries

Product data

Store systems must provide accurate location and product information.

Shelf conditions

Confirm shelf height, packaging and handling rules.

Store traffic

Validate routes around shoppers, carts and temporary obstacles.

System access

Define interfaces, permissions and data ownership before integration.

Robot platform

Embodied-intelligence robot

AutoLife S3

AutoLife S3 combines perception, navigation, whole-body control and manipulation in one service platform.

  • Multimodal perception
  • Autonomous indoor navigation
  • Whole-body manipulation
Configuration and delivery scope are confirmed per project.
Explore AutoLife S3

Field evidence

Supermarket shopper service deployment scene
Customer story

Shopper assistance in a Singapore supermarket

Field work covers product questions, guidance and selected in-store tasks.

View related stories
Start with the task

Assess this workflow in your operating environment

Share the site, target task and expected outcome. Our team will recommend the next validation step.

Discuss a pilotAll solutions